Privacy Policy

PRIVACY POLICY

The Content Creator Academy (TCCA)
Last updated: 30 August 2026

The Content Creator Academy (“TCCA”, “we”, “us” or “our”) respects your privacy and is committed to handling personal information responsibly.

TCCA is operated by [LEGAL BUSINESS NAME] ABN [ABN], Australia.

This Privacy Policy explains how we collect, hold, use and disclose personal information when you use our website, register as a creator, apply for an opportunity, join our community or membership, purchase from us, communicate with us or engage with TCCA as a brand or business.

1. Personal Information We May Collect

The information we collect depends on how you interact with TCCA.

Creator information

If you register as a creator or apply for an opportunity, we may collect:

  • your name;
  • email address;
  • telephone number;
  • general location, city, state or postcode;
  • social media handles and profile links;
  • creator category, niche or areas of interest;
  • photographs, videos, portfolio material or examples of your work;
  • audience size, demographics or engagement information;
  • creator experience;
  • availability;
  • rates or commercial preferences;
  • campaign interests;
  • information contained in applications or forms; and
  • communications between you and TCCA.

Brand and business information

If you contact us on behalf of a brand or business, we may collect:

  • your name;
  • business or organisation name;
  • position or role;
  • email address;
  • telephone number;
  • campaign or project requirements;
  • budget information;
  • marketing objectives; and
  • information contained in your enquiry or communications with us.

Membership and purchase information

If you join a membership or purchase a product or service, we may collect:

  • account and contact information;
  • purchase history;
  • membership information;
  • transaction information; and
  • billing information.

Payment card information may be processed directly by third-party payment providers rather than being stored by TCCA.

Website and technical information

When you visit our website, we or our technology providers may collect information such as:

  • IP address;
  • browser and device information;
  • approximate geographic location;
  • pages viewed;
  • links or buttons clicked;
  • referral source;
  • session information;
  • website interactions;
  • cookie or similar identifiers; and
  • information about how visitors use our website.

2. How We Collect Personal Information

We may collect personal information:

  • directly from you through forms and applications;
  • when you register a creator profile;
  • when you join a membership or community;
  • when you purchase a product or service;
  • when you contact us;
  • when you apply for a campaign or opportunity;
  • through interactions with our website;
  • through cookies, analytics and similar technologies;
  • from publicly available sources where appropriate and lawful;
  • from social media platforms where you provide or authorise access to information; and
  • from brands, agencies, partners or other parties where appropriate and lawful.

3. Why We Collect and Use Personal Information

We may use personal information to:

  • operate TCCA;
  • create and manage creator profiles;
  • maintain our creator network;
  • assess creator applications;
  • identify creators who may be suitable for campaigns or opportunities;
  • connect creators with relevant brands and businesses;
  • respond to brand and business enquiries;
  • administer memberships and communities;
  • provide products, resources, events and services;
  • communicate with you;
  • process transactions;
  • provide customer support;
  • improve our website and services;
  • understand website usage and performance;
  • conduct analytics and reporting;
  • measure advertising and marketing performance;
  • improve and personalise marketing;
  • prevent misuse, fraud or security issues;
  • comply with legal obligations; and
  • carry out other purposes disclosed to you when information is collected.

4. Creator Profiles and Sharing Information With Brands

A key purpose of the TCCA creator network is to help identify creators for potential commercial opportunities.

Where you register for this purpose, information you have authorised for creator matching may be used to assess your suitability for opportunities and may be presented or disclosed to relevant prospective brands, businesses, agencies or campaign partners.

This could include information such as your:

  • creator name;
  • general location;
  • creator niche;
  • social media accounts;
  • portfolio;
  • audience information;
  • content examples; and
  • other information relevant to the opportunity.

Registering with TCCA does not mean that all information you provide will automatically be made public.

Private account, administrative or contact information will not ordinarily be publicly displayed merely because you register as a creator.

Where contact information needs to be provided to a brand or other party to facilitate an opportunity, we will do so where authorised, reasonably expected in connection with the service requested, or otherwise permitted by law.

5. Marketing Communications

We may send marketing communications where we have your consent or are otherwise permitted to do so.

Marketing may include:

  • creator opportunities;
  • TCCA updates;
  • events;
  • resources;
  • training;
  • memberships;
  • products and services;
  • brand opportunities; and
  • other relevant TCCA news.

You can unsubscribe from marketing communications at any time using the unsubscribe function provided in the communication or by contacting us.

Unsubscribing from marketing does not necessarily prevent us from sending administrative or service communications necessary to manage an account, application, purchase or existing relationship.

6. Cookies, Analytics and Advertising

Our website may use cookies, pixels, tags and similar technologies.

We may use services such as Google Analytics to understand how visitors find and use our website.

These technologies may collect information such as:

  • device and browser information;
  • approximate location;
  • website activity;
  • session information;
  • referral information; and
  • cookie or online identifiers.

We may also use advertising technologies from platforms such as Google, Meta or other providers to measure advertising performance, understand conversions, build audiences or deliver relevant advertising.

Where required or appropriate, visitors will be provided with choices regarding non-essential cookies and tracking technologies.

You may also be able to control cookies through your browser or relevant platform settings.

7. Disclosure to Third Parties

We may disclose personal information where reasonably necessary to:

  • brands and businesses considering creators for opportunities;
  • agencies or campaign partners;
  • website hosting providers;
  • cloud storage and technology providers;
  • CRM and database providers;
  • email and communications providers;
  • payment processors;
  • analytics providers;
  • advertising and marketing platforms;
  • professional advisers;
  • contractors and service providers assisting TCCA; and
  • government, regulatory or law enforcement bodies where required or authorised by law.

We do not sell personal information as a standalone commercial database.

8. Overseas Service Providers

Some third-party platforms and technology providers used by TCCA may store or process information outside Australia.

These may include providers of cloud hosting, email marketing, analytics, CRM, social media, payment processing and advertising technology.

The countries in which information is processed may vary depending on the providers we use.

Where required by applicable privacy law, we will take reasonable steps in relation to overseas disclosures of personal information.

9. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

Measures may include access controls, password protection, reputable third-party service providers, software security measures and limiting access to information to people who reasonably require it.

No online service or method of electronic storage can guarantee absolute security.

10. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, our legitimate business requirements and applicable legal obligations.

Creator information may be retained while you remain part of the TCCA creator network or while it remains relevant to potential opportunities.

You may contact us if you wish to request that your creator profile be removed from our active creator network.

Where information is no longer reasonably required, we may delete or de-identify it, subject to legal, accounting, dispute or record-keeping requirements.

11. Accessing and Correcting Your Information

You may contact us to request access to personal information we hold about you or to request that inaccurate or outdated information be corrected.

We may need to verify your identity before responding.

In some circumstances, applicable law may permit us to refuse access. If this occurs, we will provide an explanation where required.

12. Privacy Complaints

If you have a question or complaint about how we have handled your personal information, please contact us at hello@contentcreatoracademy.com.au

We will review the matter and aim to respond within a reasonable period.

If you are not satisfied with our response and the Privacy Act applies to the matter, you may be entitled to make a complaint to the Office of the Australian Information Commissioner.

13. Third-Party Websites and Platforms

Our website may contain links to social media platforms, brand websites, payment providers and other third-party services.

Those services operate under their own privacy policies and practices, and we encourage you to review them.

14. Changes to This Privacy Policy

We may update this Privacy Policy as our business, technology, services or legal obligations change.

The current version will be published on our website and will show the date it was last updated.